Career Level : Manager (Manager/Supervisor of Staff)
Education : Master's Degree
Job Description :
Position Summary: Program Supervisor under supervision of Program Director is responsible for assisting in planning, development and implementation of departmental policies, procedures and regulations.
Supervise and monitor the BCM staff, including the resolution of problems/conflicts as they relate to the staff, consumers, and stakeholders.
Ensure compliance with State, Office of Mental Health, and NHS regulations regarding treatment and documentation.
Participate in the CQI effort including, but not limited to, the measurement of consumer satisfaction, chart audits, and billing reviews.
Record daily activities of BCM, their contacts, productivity, recovery plans.
Monitor referral sources and staff referrals.
Assist Director in the development and implementation of BCM philosophy, goals, and objectives.
Maintain program standards, policies, and procedures, including state regulations governing BCM.
Handle all personnel actions including hiring of staff, performance review and disciplinary action.
Monitor staff training. Conduct trainings for new hire and current staff as needed.
Provide ongoing training and oversight of all necessary documentation, court procedures, agency safety policies, completion of referral packets and managed care practices.
Monitor voucher submission, units used monthly, productivity and face to face contacts.
Complete incident reporting and follow up.
Design and maintain on-call system, participating as needed.
Assist in marketing by developing strategies, setting up presentations, participating in presentations, and mailings.
Assist Director in budgetary meetings, financial activities and reports as needed.
Attend meetings pertinent to department as assigned.
Communicate department needs, requests, problems, strengths, deficiencies, individual/staff accomplishments to Director and others as appropriate.
Participate and execute mandatory collaborative team meetings (with team supervision and team consultants).
Be recovery focused in approaches and conversation and teach these techniques to staff.
Maintain adequate training requirements.
Ensure staff is completing Avatar requirements by monitoring and working deficiency reports.
May perform other related duties when required or assigned.
Job Requirements :
Masters degree in Social Work, Psychology, Nursing or Counseling.
Min. 3 years mental health direct care experience.
Experience in Motivational Interviewing, co-occurring disorders, trauma informed care or other related areas.
Certification in Peer Specialist, Psych Rehab or other related areas.
Salary: $39,375 / yr
NHS is an EOE
Shift/Hours : First Shift (Day)
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